Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (480)759-4800.

1. What are the Hospital hours?
   Tuesdays from 9 - 5:30, Wednesdays from 12 - 6:30, Thursday and Friday from 7:30 - 5:30. We are open on Saturdays from 9-1, on selected Saturdays. Please call for availability. Since we only have one veterinarian, we have times where we cannot see patients (surgery times and lunch hour).
2. Do I need to have an appointment?
   Yes, patients are seen by appointment.
3. What forms of payment do you accept?
   Cash, Mastercard, Visa, and Care Credit.
4. Can I make payments?
   Payment is required at the time of service.
5. At what age can I have my pet spayed or neutered?
   Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. A pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
6. What is the pre-anesthetic blood screening?
   This is a blood test that is run here in the clinic prior to surgery. It tests the organ values and red and white blood cell counts of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
7. How long do the sutures stay in after my pet's surgery?
   10 - 14 days, under most circumstances. Some sutures will be buried beneath the skin and will not need removal.
8. Is it a good idea to let my pet have at least one litter?
   No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of mammary cancer later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreasing the surplus of unwanted puppies and kittens.
9. Do you board or groom pets?
   No, we do not provide boarding or grooming services.